Dbest Media

For Urgent Help, Call On: +27 12 321 23989 | Email: media@dbest.co.za | Opening Hours: Mon-Fri 8am-5.30pm  |   Sat 8:30am-4:30pm

Privacy Policy

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

WELCOME TO SHELLA’S PRIVACY POLICY

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

THE TYPE OF PERSONAL INFORMATION WE COLLECT

Dbest Media accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Dbest features a Fast Checkout option, allowing you to securely save your credit card details so that you don’t have to re-enter them for future purchases.

HOW WE COLLECT PERSONAL INFORMATION

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.